Every topic has its own inbox and a published SLA. No overloaded support desk, no robot replies, no dark-pattern web forms.
General questions, partnerships, anything unclassified
Vulnerability disclosure (safe-harbor policy applies)
GDPR / CCPA / PDPL data requests
Contracts, compliance, regulatory inquiries
IP takedown notices (see /legal/dmca)
Content violations, CSAM (24/7 monitored)
Media inquiries, interview requests, press kit
Appeals of account or content decisions
security@umran.ai publishes a PGP key. Use it for any sensitive disclosure. Full policy at /legal/security.
security.txt (RFC 9116) →